PlayerThe world of online gambling is vast. Even when you narrow it down to just Canada. It might even seem a little overwhelming if you’ve just tiptoed in recently for the first time. So many Canadian casinos, so many online slots and table games, so many rules. You might be asking yourself: Where do I start?

Well, conveniently for you – this right here is a pretty good place to do just that: start. This article will go over the details of how to play online casino, the key terms you need to know about this industry, and what you should look out for. Basically, it’s a quick summary of everything you need to know to get you on the right track. You’ll be ready for the big wide world of online casinos after going through the information on this page.

Keep on reading down below for more!

How To Open an Account

Decades have rolled past since the establishment of online casinos, and the technology behind them has progressed leaps and bounds. When getting started, all you need is an internet connection, and some kind of desktop computer or mobile device (i.e. a phone or tablet) to begin the first step in your online gaming journey. Check List

Creating a casino account is a fairly simple process:

  1. Do your research and find the right online casino for you
  2. Find the online casino you want and hit the ‘Sign Up/Register’ button
  3. Create your account by inputting your personal details (online casinos use the latest encryption tech so don’t worry about sensitive information being exposed )
  4. At this point, the website will probably ask you to submit certain Proof of Identity or Proof of Address documents such as a copy of your ID card or passport and a utility bill. This is completely normal and in line with mandatory KYC policies which must be followed by all regulated operators.

It truly is a straightforward process. The only part we’d advise is to read the Terms and Conditions carefully. Not all online casinos adopt the same rules about gameplay and user accounts.

To be safe, you can always check out one of our online casino reviews. We like to take the no bullshit approach.

How to Deposit/Withdraw

person holding bank cardJust like when making an online purchase, you can easily transfer money into your online casino account. You can then use this money to make wagers and bets just like you would at a real, brick-and-mortar casino.

Nowadays, most operators offer a wide range of payment methods in order to provide their players with more variety when it comes to making deposits and withdrawals to their site. These include most major credit/debit cards, bank Wire Transfer, e-wallets like Skrill, Neteller and Interac, as well as the option of cryptocurrencies like Bitcoin in some cases too.

All of the ‘odds’ and ‘house edge’ ratios are set in stone by third-party organizations (like the Kahnawake Gaming Commission and MGA). So there’s still a solid base of reliability and accountability present within the online casino community.

If you want to read up about online casino payment methods in more detail, you can check out our banking page.

How to Navigate a Game Lobby

Slots Machine IconWhile all casinos are based on a similar formula, they are definitely not all the same (or we’d be out of a job).

Online casinos distinguish themselves from each other through unique themes and interfaces. For example, an online casino like Ikibu Casino really goes for the ‘Japanese monkey-forest’ theme. Whereas Casino Calzone prefers the concept of an Italian pizza baker. You can also find operators which prefer to stick to classic themes. Check out Spin Palace, and you’ll be automatically entered into a world of style and luxury mostly associated with land casinos.

Aside from theme, online casinos also differ when it comes to the type and amount of games they provide. This is commonly referred to as the game lobby. A standard casino game lobby will include a healthy selection of slots, table games, progressive jackpots and other types of games such bingo, scratchcards and even live casino games in some cases. 

Navigating a game lobby is usually fairly easy in most cases there will usually be a search function to help you locate your favourite games. On some websites, there are also filters which you can set to choose a game according to theme, style, payout, software provider or any other relevant criteria.

How to Contact Customer Support

Cartoon of Customer Support AgentThe best part about online gaming is the convenience factor. You don’t need to physically travel over to a land-based casino and waste precious time and money; as long as you have a secure internet connection, online casinos are within arm’s reach at all times.

That being said, you may be a bit concerned about who turn to should you need help with any aspect of your online gaming experience since it’s not the same as having a real casino employee to ask for help. However, most decent operators offer fully responsive customer support so players can find assistance and get answers to any queries they make have. This usually comes in the form of live chat or phone support and is often available 24/7 so you can find help at any time of the day or night.

 

Guide to Mobile Sites

mobile phoneIn today’s ultra, tech-focused world, most online casinos are optimized for mobile use, having realised that the majority of their players prefer to get their gaming thrills from the smaller screens as well as when on the move. 

In order to access a mobile casino, all you have to do is simply log into to your casino account from your device’s web browser  and hey presto, just navigate and play in the same way you would from the desktop site. 

Some online casinos have gone the extra mile and created a customised mobile app in order to make it easier for players to access every aspect of their online gaming experience from one central location. 

Most operators will have optimised their casino platforms for both Apple and Android users, so it shouldn’t matter which operating system you are using. 

Additionally, the best mobile casinos will also offer tailored welcome bonuses and promotions for mobile users, making it worth your while to log in and play from your smartphone or tablet. 

Key Casino terms

Key TermDefinition
Online SlotsAt a land casino, you would sit at a slot machine and press a button. In an online casino, it’s pretty much the same but it’s all virtual.

Over the years, software providers have designed technology that controls the mechanism of online slots according to certain standards. This is in order to ensure fairness at all levels. Players click on the ‘Spin’ button – and the mechanics of the slot will power the slot reels.

Thanks to online slots, gameplay is much more diverse and immersive than land slot machines.

Free SpinsOnline casinos will sometimes give out ‘free spins’ on certain slot games. Or allow players to trade in points for ‘free spins’. The idea is that they’re spins you don’t need to wager your own money on.

Technically, while these spins are indeed given freely, they are not ‘free’ in the full sense of the word. That’s because you have to wager a certain amount of money (part of the wagering requirements) before being able to withdraw winnings made on these free spins.

Welcome BonusThe welcome bonus is a special offer that online casinos give their new players when they make their first deposit. Meaning, players who create a new account with the casino.

Welcome bonus are usually ‘match-up’ bonuses, for example a ‘100% up to $100’ bonus. This means that, if for example you deposit $100 – the casino will match it with another $100 so that you can play with $200.

Some welcome bonuses also come with free spins. For example: 100% up to $100 + 50 free spins. Usually, these free spins can only be used on a specific slot chosen by the casino.

Wagering RequirementsAh, the beloved wagering requirement.

A wagering requirement is the amount of times a casino will require players to play through their bonus and deposited money before they’re allowed to withdraw winnings.

So, let’s say you got a bonus of $100. And the casino’s T&C states that you need to wager bonus money 35x. This means that you will need to wager $3,500 with the casino before being allowed to withdraw winnings. Typically, you also have a time-cap on this requirement.

Usual wagering requirement amounts are: 20x, 25x, 30x, 35x, 40x. Anything beyond a 40x requirement is just ridiculous.

Live CasinoLive casino is the live broadcasting of a table game. Providers like Evolution Gaming have studios set-up with real dealers and real tables, which are streamed live in top-quality to casino players.

Several casino players can join a single live casino game and play together (and anonymously). Some super popular live casino games include: blackjack, baccarat and roulette.

RTPRTP stands for ‘Return to Player’ rate. This is a built-in mechanism that determines the payout rate of online slots. It’s regularized by third party bodies like eCogra across most online casinos.

The average RTP rate for online slots should be somewhere between 94%-96%. Although, you will come across some slots that go below the 94%, or above the 96% all the way up to 98%. All of our slot reviews will also show the RTP of the slot.

CashierThe ‘cashier’ section of an online casino is where you can make deposits and withdrawals. Just like the cashier at a brick and mortar casino. In fact, you might find it under the name ‘Deposits/Withdrawals‘, or ‘Banking‘ instead.

Here you will be able to see all the available payment methods for you. You can also check your balance from here, and set limits for your deposits.

Volatility‘Volatility’ applies to online slots. It refers to the level of ‘risk’ involved in a slot game. There are three main levels of volatility:

  • Low Volatility: slots which will not eat up a lot of your money, but which will also pay out more small wins than big wins.
  • Medium Volatility: slots which are a happy middle of all this. They’ll eat up more of a chunk of money, but also payout a mix of frequent small wins and less frequent big wins.
  • High Volatility: slots which will decimate your money if you’re not careful, but which also pay out rare massive wins. Small wins are infrequent in these types of slots.

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