Online gaming is considered a safe form of online entertainment. However, while there are multiple oversight bodies and licensing bodies that monitor casino operators, there are some rogue casinos.
Casinos.co is dedicated to keeping our players safe. That’s why we’ve laid out how to spot and avoid casino scams when playing online.
General guidelines to avoid rogue casinos
There are several ways in which online casinos can be accessed including download, web-based and live based. Web-based casinos provide online players with the opportunity to participate in gambling games offered at an online casino without the need to download software. Download-based casinos require downloading of casino software and live based casinos offer players the opportunity to interact and communicate with fellow players and live dealers. There are opportunities in all of these to fall prey casino scams, which is why players must be careful.
As a general rule never download anything you are unsure about. Also, never open suspicious links or sites. However, there are many other ways rogue casinos can scam players.
Trusted and Recommended Casinos for Canadian Players
Fraudulent behavior by casinos found online includes:
Offering members bad software instead of regulated software.
Not solving customer issues
Refusing to pay out winnings
Rig online casino games
Operating in markets where casino gaming is banned
Not holding a license
Fraudulent behavior by players includes:
Cybercriminals have increased their activity to keep up with technological innovation across the past five years which stimulated the demand for fraud detection and protection. With heavy research, investment and development of the online gambling industry have been able to respond quickly to rapid technological changes.
Escalating mobile functionality inspired the development of fraud detection for mobile devices, while the existence of web-enabled devices gave rise to more complex fraud prevention and detection models. While experts continuously find new ways of protecting online players’ details, cybercriminals continue to attack from different angles, which in recent years included the creation of fraudulent casino games found online.
Rogue Casinos and Developers
Fraudulent software developers recreating casino games generally copy popular casino games or online slots from trusted brands such as NetEnt. Although, 2017 proved that relatively new software creators such as Yggdrasil Gamingare also at risk.
Recognizing a good imitation is difficult yet possible via lesser smooth spinning action, slightly different symbols and the slot interface could be vaguely different. The property differences are small, and the best way to avoid annoying fake slots is to play at reliable casinos licensed and regulated online via the Malta Gaming Authorities, UK Gambling Commission or the Curacao Government.
CyberRock Entertainment N.V. Casinos
CyberRock Entertainment N.V. Casinos were blacklisted for non-payment and delayed payments deemed excessive after several complaints led to an investigation. At the same time a close inspection of the group’s terms and conditions indicated why players should avoid casinos part of CyberRock Entertainment: If players deposit less than $250 according to the T&C, they were entitled to a maximum withdrawal of 10 times the deposit. It further states that withdrawal authorization periods are between 15 to 18 days.
Casino’s part of CyberRock Entertainment includes:
Name of casino
Part of CyberRock Entertainment
Bet Cave Casino
Vegas Amped Casino
Slot Powers Casino
Crazy Winners Casino
Conan Gaming, and Game Tech Group
Mobile infiltration exponentially increased the number of online players as well as fraudsters, and in 2016 a software developer, Conan Gaming, and Game Tech Group were blacklisted for presenting NetEnt games. Both casino brands allegedly claimed games were from NetEnt when in fact games were fake, once exposed the unlicensed copies were removed, and video evidence of the scam was published on YouTube; brands associated with the casino scams included: Deuce Club, Cosmik, Park Lane, Osiris, Euro Moon, Atlantic Club.
How to spot a rogue casino?
Casinos.co reviews are based on the investigation of certification and licensing of casinos recommended as well as its management groups. Other areas determining the representation of a casino based online include welcome bonuses, reward packages, bonus wagering, secure deposit options, and withdrawal fees and time periods. These all form part of the basis of Casinos.co’s extensive review process to keep players safe.
What to look out for :
Poor Customer Service
Unfair Terms & Conditions
False Licensing Claims
Biggest casino scams to date
Affpower casinos using pirated NetEnt games
In May of 2016, one of the most scandalous casino scams to date was revealed by none other than Casinomeister.com – an extremely well-respected independent advocate of fair play in the gambling industry. Affpower was an established name in the world of affiliate programs – nobody ever suspected anything illegal or even remotely shady was happening. Then, their own casinos were caught out using pirated, i.e. fake, NetEnt games on their websites.
This is where Casinomeistergot involved, they investigated the Affpower Casinos’ servers and found they were all from unknown servers which definitely didn’t belong to NetEnt. NetEnt itself had to get involved, as well as Curacao Gaming since they were the ones who gave the Affpower Casinos their licenses.
Why should it matter if a slot game is pirated?
Well, pirating a slot game means that you steal all the surface-level bits like the images, animations, and graphics – and change the mechanics of the game however you want. Imagine putting a Mazda engine into a Tesla. Yeah, not exactly getting the real deal, are you? That means the casino has full control over the RTP of the slot, and the player will get 100% ripped off.
Oh, and other affiliate programs also were involved in this absolute mess: Wolfaffiliates.com and casinopartners365.com. Can you imagine how many players got cheated out of huge money out of this collection of casinos and affiliate programs? Affpower even had the audacity to deny they had copied any games after they’d been caught red-handed (and after removing NetEnt games from their lobbies, too). Honestly, we’re still kind of shocked by it all. Maybe because these guys never got the punishment they deserved and they still have their licenses.
Virtual Casino Group/CoolCat-Casino.com Group
These two groups are one and the same. Virtual Casino Group changed its name to CoolCat-Casino.com Group after serious allegations against its fairness and legitimacy but they continue even now. This group scams players by not giving them their winnings, or else by asking the player to verify their identity by sending over specific documents and giving them the run-around until the completely confused and frustrated players just give up even after depositing money. Very shady stuff.
These are some of the casinos associated with Virtual Casino Group, and that should be avoided at all costs:
is an independent regulatory body responsible for the governance of all gaming activity in sectors including remote gambling, casinos, lottery, sweepstakes, bingo, sports betting and games of skill in Malta including both land-based and online.
How does the MGA regulate online casinos?
Its code of ethics and professional conducts include responsibility, respect, communication, transparency, professional competence, and honesty. The Malta Gaming Authority protects gamblers by safeguarding vulnerable people and minors from the impacts of gambling, verifying the integrity of games, ensuring fair gaming and safeguarding the rights of players.
The UK Gambling Commission
licenses and regulates businesses and those employed by casinos that provide gambling services in Great Britain. The gambling commission operates under the Gambling Act 2005. This was set up to regulate commercial gambling such as the National Lottery in Britain, and its main focus is to ensure gambling businesses are compliant with the Act’s standards. Prior to the UK Gambling Commission awarding a gambling license, the following elements are considered; identity and ownership, integrity, competence, and criminality.
How does the UKGC regulate online casinos?
Player fund protection stipulates that player funds are to be kept in a separate bank account to ensure players will receive money should problems such as bankruptcy occurs. All online gambling sites are required to provide players with updated policies and procedures to prevent underage gambling. They are required to clearly identify that underage gambling is illegal while stipulating legal gambling ages.
is recognized as one of the longest standing and politically stable gaming license providers. Its mission is to ensure legal conduct and the integrity of operators since 1996. A single license covers all forms of interactive eGaming including games of skill, lottery, sports betting and casinos.
How does Curacao eGaming regulate online casinos?
Sites regulated and licensed by gambling authorities also protect players from privacy and security violations. Several online gambling sites also receive the seal of approval from watchdog organizations such as the Gambling Commission. Sites displaying the eCOGRA seal of approval confirm that the site complies with the methodology for testing, which incorporates a combination of comprehensive compliance reviews performed annually.
How to gamble safely
Here’s how to check if you are playing at an honest and trustworthy casino.
Audits: Online gambling is designed to be fun; hallmark casinos based online offer licensed & regulated play via fair games created by legitimate, trustworthy software developers. Respectable online websites pride themselves in displaying their licenses and policies. Clear terms & conditions should also be provided
Reviews : There’s a reason Casinos.co provides 100s of casino reviews. It is to help players find out as much information about an online casino. By reading a review of casino players can check if the casino is recommended. Also, if there are any negative comments about that casino. Once players sign up and deposit its too late. Avoid the rogue casinos by always searching for reviews.
Make small deposits: One of the best ways to test and interact with a new casino is by casino banking. However, when playing at a new casino try and avoid depositing large amounts. This way should anything go wrong loses will hopefully be limited. Yes, this strategy is likely to incur transaction fees but it is better to be safe than sorry.
Customer support: Customer support should be at the heart of any decent casino. After all, their job is to look after customers and solve any disputes. Before signing up at a new casino, why not test their support out? Check for availability and the length of time it takes to get a response. Any good casino should be capable of providing timely and professional answers to your questions.
Licences: Checking if a casino is licensed can be easily overlooked. However, it is one of the easiest ways to verify if a casino can be trusted. Best licenses to look out for include: UKGC, MGA, Gibraltar and Curacao. Avoid casinos using licenses from Costa Rica, Kazakhstan, and Venezuela.
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