Rating: 7.8 / 10

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Review :

Genesis Casino

Rating : 7.8/ 10

Ground control to Major Tom – commencing countdown, engines on. Genesis Casino is truly a Space Oddity with its engaging website theme and design. You'll be floating around in space when you get your hands on that C$1000 bonus. Plus, players have over 1300 games to mess around with for entertainment. This includes products from Play'n GO, Microgaming, Evolution Gaming, Quickspin and NetEnt. Some of the best names around, especially for Canadian players. Licensed and regulated by the MGA and the UKGC, Genesis Casino has all hands on deck in assuring top notch customer care. After all, its other sibling casinos (VegasHero, Sloty, Spinit, Casino Cruise) have certainly always made a massive splash in the industry.

Oh, and did we mention the out-of-this-world VIP program? You'll be rewarded for all your time and effort – guaranteed. Read up all about it down below!

 

Read our review and collect your Genesis Casino bonus here.
Genesis Casino Mobile 2

Genesis Casino: What You Need to Know

Welcome Bonus: Up to C$1000

Concept: You’re an astronaut, exploring the vast landscape of Genesis Casino. This planet is sleek, modern and looks ultra cool. It’s your prerogative to unlock its mysteries and fun features. But one thing’s for sure, it’ll be one hell of an adventure.

Special Features: VIP Program, Canadian-specific phone-line for customer support

License: Licensed and regulated by the MGA (Malta Gaming Authority) and the UKGC (United Kingdom Gambling Commission).

Games: Slots, progressives, table games and live casino games from Microgaming, NetEnt, Evolution Gaming, Play’n GO and Quickspin.

Bonus: Up to $1000 across four deposits

Genesis Casino Welcome Offer: Up to C$1000

Genesis Casino has a fan-tabulous welcome bonus of up to C$1000 in total. This bonus is split over four first deposits. You’ll need a bonus code for the last three deposits, so make sure you grab those before heading over to the casino.

Here’s how the welcome bonus is split up:

DepositMatchMaximum BonusBonus Code
1st100%C$100/
2nd50%C$300WGEN2
3rd25%C$300WGEN3
4th25%C$300WGEN4

As you can observe, the first deposit is a 100% match-up bonus. The second bonus is a 50% match-up bonus. The third and fourth bonuses are 25% match-up bonuses. So, for the first deposit the casino will double your deposit amount. Deposit $100, get another $100 from the casino to play with a total of $200. For the second bonus, the casino will meet you half-way. Deposit $600, get $300 from the casino, play with $900. For the last two bonuses, Genesis will give you a bonus a quarter of the value of your deposit.

In order to claim your first bonus, go over to the ‘Cashier’ section of your account. Here, select ‘Bonus’ from the the drop-down menu and go ahead to make your deposit.

In order to claim the other three bonuses, head over to the ‘Cashier’. But – before depositing – make sure to enter the corresponding bonus code.

This C$1000 welcome bonus is really awesome. Just make sure to read up on wagering requirements before making your deposit (scroll down further below). Remember that you won’t be able to withdraw your winnings before you can fulfill these requirements.

VIP Program

The VIP Program is a loyalty program that works like most other programs. You play and wager money across the casino, and as you do so – you’ll gather points. The more points you have, the more levels of the loyalty program you’ll unlock. With every level that you unlock you’ll get exciting rewards AND added perks to your account. Online casinos value loyal players – and they’ll make sure you know it.

Here are just some of the benefits listed for the VIP Program:

  • Dedicated account manager
  • Monthly VIP prize draws
  • Exclusive bonuses
  • Exclusive VIP events
  • Personalized birthday presents
  • Personal withdrawal services
  • Holiday packages
  • Flights to Las Vegas

Just from having a glance at this list, you can tell that being a VIP is worth its while. That ‘personal withdrawal services’ looks especially attractive to us. The bottom-line here is that, if you invest your time and money into Genesis Casino, the casino will pay you back for it.

As already stated in the introduction of this casino review, Genesis Casino has 1300 games in its repertoire. That’s a lot of games that players can filter through to find their favorites.

Genesis has the majority of the big names under its belt: Play’n GO, Microgaming, Quickspin, Evolution Gaming and NetEnt. A couple of names we’re missing from this list are Yggdrasil and Betsoft. Yggdrasil produces some top-notch quality slots, while Betsoft has great 3D slots and also some progressive jackpot slots.

That being said – you’re still spoiled for choice with 1300 games to pick from!

Let’s take a closer look at what you can expect when playing with Genesis Casino.

Between them, Microgaming, Play’n GO and Quickspin produce some awesome slots each year. It’s good to see that Genesis Casino manages to keep up with the onslaught of constant slot releases. While it’s not as complete as other, larger casinos – like Guts Casino – it’s still pretty decent.

Some of the more popular Microgaming slots include Lucky Little Gods, King Tusk and Temple of Tut (JFTW). Play’n GO also delivers on expectations with slots like Baker’s Treat and Legacy of Egypt. Not to mention, Quickspin isn’t to be left behind in the dust thanks to its products like Pirate’s Charm and Volcano Riches.

Long story short, dear readers, is that you should find more than enough to keep yourself entertained in this lobby.

Thanks to Microgaming, Canadian players have a selection of table games to choose from at this casino. We’re talking the usual suspects such as roulette (and all its variations), baccarat, blackjack, Punto Banco, Pai Gow, and Casino Hold’ Em. There are others but it’ll be a waste of everyone’s time to go through the whole list.

As for live casino, Evolution Gaming does the trick for this category. Players can take advantage of games like Dream Catcher, Blackjack, Roulette, Lightning Roulette, Three Card Poker, Caribbean Stud Poker and more.

All in all – this online casino has a good table game and live casino selection. Canadian players who are into table gaming won’t be disappointed.

With Microgaming on its side, Genesis has some truly impressive progressive slots to boast about.

For one, the ‘Mega Moolah‘ slot – along with spin-offs like ‘Mega Moolah Isis’ – has cashed out millions in the past. On more than one occasion. The slot is known for making players’ wildest dreams come true overnight. From a regular working guy/gal to a millionaire in just a few hours.

Microgaming has other progressive slots. Play’n GO also has some its own, like Leprechaun Goes to Hell. It doesn’t provide the same payout limit as Mega Moolah, but we’d still be happy to win the jackpot any day.

Banking Options

Genesis Casino has quite a respectable selection of payment methods.

Here are some of the top ones available:

For Canadian players, the most crucial options from the above are ecoPayz and credit cards. Thankfully, Genesis Casino does not have any processing fees – which makes deposits and withdrawals smoother. The casino also claims that its withdrawals are ‘instant’, however they usually take longer than this in reality.

Of course, what you’ll notice is that there are no iDebit or Instadebit payments on this list. This is a bit of a bummer for us, as they’re both popular banking options for CA players. We’re hoping that Genesis Casino will add these options to their list further down the line.

Check out the below tables for information on depositing and withdrawing with Genesis.

Deposit MethodMinimum DepositMaximum DepositProcessing Fee
Visa$10$5,000Free
Mastercard$10$5,000Free
Paysafecard$10$400Free
ecoPayz$10$5,000Free
Bank Transfern/an/an/a

 

Withdrawal MethodMinimum WithdrawalMaximum WithdrawalProcessing Time
Visa$10$3,0001-3 Business Days
Mastercard$10$3,0001-3 Business Days
Paysafecardn/an/an/a
ecoPayz$10$3,0001-3 Business Days
Bank Transfer$10$3,0003-5 Business Days

As you can see, the processing time for withdrawals is not exactly ‘instant’. If you check out a casino like Letsbet Casino, for example, their average withdrawal time is 4 hours. Now that’s instant.

Also, a $3,000 withdrawal limit isn’t the highest we’ve ever seen. That said – the higher your VIP level, the higher your withdrawal limits.

Wagering Requirements

The wagering requirements for Genesis’s welcome bonus is 40x the bonus.

This means that if you deposit $50 on your first deposit and get $50 in bonus money from the casino – you’ll need to wager 40 x 50 = $2,000. This money needs to be wagered before you can withdraw any of your winnings, or your bonus money.

Players have a total of 14 days within which they must complete the wagering requirements. We’ll be honest with you, this time-limit is a little low. Most casinos will give players anywhere between three to four weeks to complete WR.

The minimum deposit required to trigger the welcome bonus is $10. Deposits made using Neteller or Skrill are not eligible for activating the welcome bonus. The maximum bet allowed when using bonus money is:

  • Slots and video slots – C$5 per bet
  • Any other game – C$30 per bet

Different slots and games have different weighting towards fulfilling the wagering requirement. Make sure you read the casino’s complete T&C’s before starting to make wagers.

Customer Support

We have to give it to Genesis Casino, its customer support is pretty darn fantastic. We’re sure you’ll be as impressed as we are once you find out what Genesis has lined up for its members. As you well know, customer service is incredibly important for any casino. You need to know a casino has your back through thick and thin.

For one thing, Genesis has three different email address according to what your issue is:

This will help with filtering out the urgency of certain emails. Hopefully, it also means that the support team will be able to get back to you quicker. The docs@genesiscasino.com email is, of course, for sending in your documents in order to verify your account.

Aside from this, Genesis also has a 24/7 live chat option. We’re always happy to see the ’24/7′. It means it won’t be a time-zone issue for CA players who live across the world from Europe – where the casino is based. Have a problem? Hit up the casino live chat on mobile or desktop to get it sorted out hassle-free.

Our favorite thing about Genesis’s customer support is by far the CA specific phone-line. You can call Genesis on 1-647-498-6560. You’ll be put in touch with a member of the team who will help you through your problems with your account. It’s not every online casino that caters for Canadian lines, so this is a definite pro for Genesis Casino.

Mobile Casino

One particularly impressive feature about Genesis is that it has 1300 games on mobile, just like on desktop. This opens up a whole new mobile portal for Genesis customers. You can experience the same level of gaming intensity as on your computer.

The site, built to modern standards, is totally responsive on mobile. Optimized with HTML 5 browsing technology, using mobile is as comfortable as using desktop. This mobile casino has it down when it comes to playing on tablets or phones.

Conclusion

All things said and done, Genesis Casino is a decent enough online casino. It has a good welcome bonus for CA players, a lot of games to choose from, and great customer service. The latter is especially a plus since it has a Canadian phone-line. An option which not every casino has, and which we tip our hats off to.

BUT – we don’t particularly appreciate the 14 day limit to complete wagering requirements. We’re also missing the iDebit and Instadebit methods of payment for our Canadian players. Those are essentially our only qualms with this casino. Otherwise, it ticks all the boxes as we just mentioned above.

Want to take a look at Genesis Casino for yourself? Click right through to get started!

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