Roxy Palace is another great online casino powered by Microgaming. Other similar casinos include Platinum Play and JackpotCity. Roxy Palace was first established in 2002, and is more like an institution than an online casino. It's recently undergone some major changes. It now has a brand spanking new site which looks clean and is easy to navigate, modern features and even a mobile casino. Roxy Palace is licensed and regulated by three main bodies: the MGA, the UKGC and the Government of Gibraltar. The casino has over 500 games at its disposal, all Microgaming and Evolution Gaming prdoucts, and some other lovely features like a VIP club and loyalty points.
To find out more about what's going on behind the scenes of this casino, stick around for a while longer and see what we've uncovered.
Roxy Palace: What You Need to Know
Concept: There’s nothing to say in terms of concept when it comes to Roxy Palace. It’s basically a modern and minimal looking casino which has decent UX and UI.
Special Features: Roxy VIP Player’s Club, Roxy Rewards, Mobile Casino, Live Casino
License: Licensed and regulated by the MGA (Malta Gambling Authority), the Government of Gibraltar and the UKGC (United Kingdom Gambling Commission)
Games: Video slots, progressive jackpot slots, table games and live casino from Microgaming and Evolution Gaming
Welcome Bonus: Up to $350 in the first two deposits
Active since: 2002
Support: Live chat, email, telephone
Microgaming, Evolution Gaming
Roxy Palace Welcome Offer: Up to $350
Over your first two deposits with Roxy Palace, you could claim all the way up to $350! That’s just what you’ll get from the casino. The amount that you play with will be higher than this, since you’ll be combining your casino bonus and your deposit money.
Here’s a table explaining how the bonus is divided over your first two deposits:
|1ST DEPOSIT||100% match||up to $150|
|2ND DEPOSIT||50% match||up to $200|
Count them together and what do you get? A $350 casino bonus! For the first deposit, the casino will be doubling your deposit money. For example, if you deposit $40, the casino will give you an equal $40 bonus so that you can play with $80. The maximum you can deposit to still qualify for the first bonus is $150. Deposit $150, get another $150 from the casino, and play with $300.
As for the second deposit, the casino won’t be doubling your money but it’ll still be providing a neat little extra sum. If you deposit another $40 on your second time, the casino will give you $20 to play with a total of $60. The maximum you can deposit this time is $400, since the casino will be able to match-you up to halfway at $200. You’ll then be able to play with $600.
Roll out the red carpet, you’re getting the royal treatment. Just like any decent online casino, Roxy Palace rewards its loyal players through a VIP club. In this case, that club is called the ‘Player’s Club’. Players earn Points by playing various games with the casino. Once you accumulate 1,000 points, you can cash them in for a $10 Free Casino Bonus.
There are five tiers to go through in this Player’s Club: Blue, Silver, Gold, Platinum and VIP. By making your first deposit, you’ll automatically become part of the Blue tier. To get into Silver you need 2000 points, for Gold you need 4000 points, for Platinum 8000 pints and the VIP level is by invite only. To maintain each of these levels, you also need to earn an average number of points. You can read up on all the requirements here.
Some of the rewards include monthly bonuses, exclusive entry to certain tournaments, exclusive support lines and more. Get to the VIP level, and you’ll even get your own account manager.
In order to benefit from the Roxy Rewards, players must be invited by email and then opt in at the casino. You’ll then be entitled to one bonus every day. Roxy Rewards can be in the form of free spins, bonuses and more. You’ll trigger the rewards by making a deposit in your account.
The free spin offers are credited at 0.01 in coin size. All the free spins and bonuses come with a 50x wagering requirement which must be fulfilled before withdrawing your money.
Since Roxy Palace is completely powered by Microgaming, except for its live casino section, all its slot and table games will be Microgaming products. Given that Microgaming is one of the most experienced and prolific software providers in the industry, this isn’t necessarily a negative point. After all, Microgaming extends its products to Canada. CA players can rest assured that any offers and promotions based on free spins will be for slots they can play.
Not to mention, it also means that they can look forward to new slots and games on a frequent basis. The word ‘boredom’ isn’t really in the Microgaming dictionary, or the Roxy Palace dictionary either for that matter. With over 500 games in its repertoire, this online casino can keep you entertained for a good while.
Microgaming has been around since 1994, so you can imagine how many products it has. We’re not even going to attempt a complete survey of all the slots at this casino. But let’s just say that Microgaming favorites like Emperor of the Sea, Thunderstruck II and Immortal Romance are all there. These are the kind of slots known for great payouts and immersive gameplay. They’ve withstood the test of time, and still remain popular even months after their release. There’s also a selection of more recent (up till this moment in time) slots like Gnome Wood, Candy Dreams and Forbidden Throne.
One of the first things you’ll notice about the casino is that it has an extensive selection of roulette and blackjack games. There are many varieties of the two table games: high limit, European, French, Gold, and the list goes on. Roulette and blackjack fans will know what to expect.
Roxy Palace also has many other table games. For example, players can try their hand at table poker and video poker. Aside from this, you can also play other classics like craps and baccarat. Or potentially even red dog, pontoon, punto banco or any other table game you can think of. All things considered, if you’re a table gaming fan you’ll be well satisfied with what you’ll find at Roxy.
Given that the live casino at Roxy is powered by Evolution Gaming, there’s some great choices here for players. Take your pick from 3 card poker, Caribbean stud poker, Texas hold’em, roulette, blackjack and their variations. You can even have a go on Dream Catcher. It’s the live Wheel of Fortune style game that had so many players hooked from the get-go.
Of course, Microgaming is one of two providers of multi-million progressive jackpot slots. We’re talking staples like Mega Moolah, King Cashalot and Major Millions here. These slots aren’t known as the ‘millionaire-makers’ for nothing. They’ve literally made people into millionaires over-night. You can always try your luck on one of them at Roxy Palace.
Since Roxy Palace caters specifically for Canadian players, you won’t be facing any trouble in terms of banking. More importantly, it has a specific list tailored exactly for the country. The casino lists the following payment methods which are available to CA players:
- Visa/Mastercard (credit cards)
- Bank Transfer
As we’ve repeated in many other of these reviews, the best payment option for CA players is Instadebit. Not only is it recognized by major financial institutions and accepted in most places, it also has instant transactions. At least for deposits. When it comes to withdrawals, you might have to wait through an average of 48 hours until the transaction is processed. But this is completely normal, and comes as much from the side of the finance company as the casino.
That said, all the other banking options are open for Canadian gamers. Make sure to read up on any potential fees that you’ll incur when making the transaction. The maximum amount you can withdraw is $120,000 every day. There are higher limits in place for VIPs, of course. Credit cards have a limit of 20 transactions per day.
The wagering requirements for the welcome bonus is 50x. Not meeting this wagering requirement within the time limit will mean automatically forfeiting your bonus and winnings to the casino. This applies for most other bonuses and free spins offered by Roxy Palace. The minimum deposit required in order to trigger the welcome bonus is $20. The $20 amount also applies when depositing to claim your Roxy Reward.
Bonuses must be used within 7 days of qualifying for them. That’s a full week to use up your $350 or any other reward you’ve got from the casino. The maximum amount that you can bet while using the welcome bonus money is $6.25. Anything over this will be forfeit to the casino.
Before running of to start playing your bonus through the requirements, take a second to look at the below table. This shows what games fulfill what percentage of the wagering requirement. As you can see, quite a few table games and even video poker don’t contribute that much. As is common with online casinos, your best option is to stick to slot gaming when trying to meet the wagering requirement.
|SLOTS (EXCEPT THOSE LISTED BELOW) AND KENO||100%|
|ALL TABLE POKERS, ALL ROULETTES, ALL VIDEO/ POWER POKERS(EXCEPT ALL ACES AND JACKS OR BETTER), ALL BLACKJACKS (EXCEPT CLASSIC BLACKJACK AND CASINO WAR)||10%|
|CLASSIC BLACKJACK, CASINO WAR, ALL ACES VIDEO/ POWER POKERS, JACKS OR BETTER VIDEO/ POKER POKERS, RED DOG, CRAPS, BACCARAT, MAX DAMAGE, THE ALIEN ATTACK AND ALL RETRO REELS SLOTS||0%|
Another thing we absolutely love about Roxy Palace is the level of customer support it has for CA players. It’s not everyday that we come across an online casino so fully prepped to deal with CA problems. This tells us a lot about the level of quality that Roxy has as a whole, and it’s also reassuring for the player.
You can get in touch with the Roxy Palace team either via live chat, telephone or email. The live chat is open 24/7, so time-zones won’t be an issue for anyone. Whenever a problem might arise, you know you’ll have someone there to help out. If your problem can wait and you’d rather write it out calmly, shoot them an email on firstname.lastname@example.org.
But, the absolute best part about the customer support is that they have two toll-free CA numbers to phone them up on. You can choose to phone them on either 1-8888-5882-46, or on 1-8553-3814-61. And that’s also 24/7! It’s absolutely awesome that you can pick up your phone and have a chat with them at any point in time. It really shows that this casino has been around since 2002 and knows what it’s doing.
It’s a positive thing that Roxy Casino has a mobile casino
as well. However, it’s not the best mobile casino we’ve seen. You can log in directly from the browser of your mobile device
, whether it’s a tablet or phone. That at least saves you the hassle of having to download software. However, on the down-side, since it isn’t downloadable software, you have access to a very limited number of games
. We counted them – there’s only 24 right now as it currently stands
. Hopefully it will grow in future. It includes some popular slots like Gnome Wood, Goldwyn’s Fairies and Cool Buck.
It even has a few table games and live casino games like roulette and blackjack.
But that’s about it. Hardly a fraction of the desktop collection of over 500 games. Thankfully, however, the mobile site is still clean and easy to navigate
. It might take a little longer to load, but otherwise there’s almost no difference to the desktop site.
In conclusion to all this, we can confidently say that Roxy Palace is a first class online casino. It has a great welcome offer, great gaming selection, great banking and great customer support. It ticks all of the major boxes that we look out for.
Given it’s been around for so long, we’re thinking it has a long future ahead of it as well. Become a member of Roxy Palace today by hitting that ‘Visit Casino’ button.