Hold on to your mouse because you might get dizzy! Today’s casino will get you spinning and if you’re prone to get wobbly, you might want to hold on to something steady because at Spin Palace, things get wild.
The casino itself claims to be the international home of premier online casino gaming and it’s high time for us to get to the bottom of that claim and check if it’s the truth and nothing but the truth as they say. We checked into the palace and had a good look at everything, from the welcome offer to the game selection and payment methods.
If you want to get the inside scoop on all things Spin Palace, just read this review below and find out.
Spin Palace Casino: What You Need to Know
Concept: Self-proclaimed high-end casino gaming experience.
Special Features: Top loyalty club members can collect over $10 000 in casino bonuses every month. There’s also a blog.
License: Licensed by the gaming authorities in Malta.
Games: Slots, Jackpots, Table Games and Live Casino games from Microgaming.
Bonus: 100% up to C$1000.
Active since: 2001
Support: Email, live chat
Up to C$1000
Microgaming, Evolution Gaming
Spin Palace Casino Welcome Offer: Up to $1000
Spin Palace really puts its best foot forward when it comes to welcoming new players to the casino. If you’re new to the casino, you can get your hands on C$1,000 with your first three deposits. And here is the breakdown of how that plays out:
- Get a 100% bonus up to $400 on your first deposit
- With your second deposit, grab a 100% bonus up to $300
- And snatch another 100% bonus up to $300 on your third deposit
That is one generous bonus, we have to admit. In our experience, bonus ladders are usually a little more sneaky. You might get a match bonus on your first deposit but have to content yourself with 50% bonuses or less on your next deposits. Casinos can still say that they offer a welcome package of up to $1,000 but it’s just not the same.
Spin Palace comes around the corner with an honest and straight forward welcome package that matches your first three deposits for a total up to $1,000 and we have to commend them for that.
There isn’t an awful lot going on in special features in the casino itself, but it does offer a nice additional value with its interesting and informative blog. In this section, you can find anything casino-related, from how to create a perfect playlist for your visit at an Online Casino to the biggest celebrity gamblers.
But you’ll also find posts on things that have not much to do with casinos at first sight, such as a post answering the age-old question how much you should spend on your engagement ring or a post ranking the top 5 coolest movie cars.
The blog is a nice escape from the rustle and bustle of the online casino and if you need additional tips on how to play a certain game, you’re prone to find your answer here.
As any online casino with a good sense, there’s also a VIP program at Spin Palace. In this case it’s called the Loyalty Club and just like any other loyalty program, it’ll bag you increasingly attractive perks the more you play and wager at the casino.
You gather a loyalty point every time you wager $10 at the casino and those points can then be redeemed for bonuses or free games, but there’s more. Each of the six loyalty levels, which reach from Blue to Privé will give you better perks, such as exclusive VIP support, exclusive gifts and bonuses and access to exclusive competitions and promotions. So, it really pays off to stay loyal at Spin Palace.
Visiting the Spin Palace website, you’ll soon notice that it’s a place of exclusivity and that sentiments stretches to the selection of games as well. While you can play hundreds of games of different variations, the provider will always (except in the live casino) be Microgaming.
The industry behemoth has struck an exclusive deal with the casino and you’ll be unable to find any other gaming provider in the whole slots and table games section.
It is a small bummer that you can absolutely NOT play the games before you create an account, but we can tell you that creating one is more than worth it.
As we mentioned, all the slots available at Spin Palace are provided by Microgaming. And while that might be a negative point with some providers that only offer a limited selection of slots, that is hardly the case with Microgaming, since you’ll still be able to work your way through hundreds of slots.
There’s something there for everyone. The selection ranges from branded slots of video games (such as the Tomb Raider franchise), TV shows (think Game of Thrones) and movies (Jurassic Park AND World y’all) over whimsical and cute slots, such as Candy Dreams all the way to smash hits, such as Thunderstruck or Frobidden Throne.
If you have problems finding something that tickles your fancy, then you must really hate this particular provider.
The table games section offers a nice little add-on in some guides that you can find when you click on a specific game, such as blackjack, roulette or baccarat. The will compile the most important rules for you and they also explain some of the payouts, so you’ll know exactly what you’re getting yourself into (in case you’re a newbie in the world of table games).
Each table game that’s offered comes in different variations, so you should be able to find just the table for you, weather it be the aforementioned games or video poker, craps or keno.
The Live Casino at Spin Palace is the only “Microgaming-free zone”, since all the games here are provided by industry leader Evolution Gaming. Microgaming still had a hand in it, since they struck up a deal with the provider.
You’ll find tables for every game that you might want to play, staffed by friendly and knowledgeable dealers, so you can have the best live casino experience that you could ask for.
Everybody knows that Microgaming offers some of the most popular progressive jackpots and also some of the best-paying ones.
And seeing that this is the case, you’ll be happy to read that all your favorites are on board at Spin Palace! Of course, there’s the millionaire maker Mega Moolah and its lesser known cousin Mega Moolah Isis. But you’ll also find other fan favorites, such as Major Millions, Treasure Nile and Fruit Festa.
It’s hard to argue with this selection and we can only recommend you find out what’s in store for yourself, it could make you a millionaire in just one spin.
Spin Palace offers a nice selection of payment options to choose from – all of them renowned, safe and secure. You can choose to handle your payments with credit cards Visa and Mastercard or their debit card counterparts (although those can only be used for deposits and not for withdrawals).
You can also choose to deposit with web wallets, such as Skrill, Neteller. For withdrawals only, you’ll also be happy to hear that ecoPayz is an option.
When it comes to bank transfer options, you can use iDebit for both and Trustly for deposits only. If you want to use all the functionalities and have your payments processed as smoothly as possible, you’ll have to provide the casino with some documents. This benefits your own security and is an inconvenience only once. After that it’s smooth sailing and loyal customers can enjoy withdrawals in 24 hours.
While we appreciated the generous and straight-forward welcome package, the wagering requirements soured the experience a little. Because if you want to withdraw any winnings that you gathered from any bonus, you first have to wager the bonus 50 times. That means that if you indeed grabbed yourself the full $1,000 in the welcome package, you would have to get insanely lucky, because you’d have to wager an unbelievable $50,000 before you can hope to withdraw anything.
And should you try to take on this massive task, we can only give you this advice: stick with the slots. Because video slots are the only games at the casino that contribute 100% to your wagering requirements. Should you play any poker, roulette or blackjack that only bags you a measly 8% and classic blackjack, All Aces poker and the likes bring that number down to 2% which is not even worth it. You should stay away from baccarat, craps and any gamble features in any case, because those give you nothing when it comes to wagering requirements.
So, you see that you have to be insanely careful when it comes to bonuses. And we’re not saying that it’s impossible to fulfil the requirements, but it surely is a whole other beast to contend with.
In case you come across any issues with games, payments or terms and conditions, you might want to contact the customer support. You can do so 24 hours a day and 7 days a week in a dedicated live chat or via email. A nice touch is that the support is available in many different languages and each language has a dedicated email address. For the English support, you’d have to simply write an email to support@thepalacegroup.
If your question is rather generic or simple, you might find your answer in the big FAQ section that deals with general queries, such as account creation or problems with payments. But don’t fret if you don’t find your answer there. There’s always the friendly and competent customer support agents that’ll help you out any time in the live chat.
You can obviously play a nice round of slots on the go at Spin Palace. And while there’re apps available that you can download for your Android or iOS device, it is not necessary to do so because you can play just as well in your mobile browser.
The mobile version of the website looks great and navigation is just as easy on your mobile device as it is on desktop. So, if you ever feel like a nice little round of casino games on the go, Spin Palace has you covered.
Well, we’re sold! We like the exclusive feel of Spin Palace Casino and the features and guides only add to the excitement. We’re especially impressed with the welcome packages that matches your first three deposits up to a total of C$1,000. Even though the high wagering requirements have dampened our excitement considerably.
For the future of this veritable online casino dinosaur (it has been in business for 17 years, it’s almost an adult), we would wish for the possibility to try out all the games before creating an account and we’d love to have ecoPayz included in the payment options for deposits as well. But that is complaining on a very high level.
Right now, Spin Palace is a formidable address for the avid casino player that is looking for all the greatest Microgaming slots and jackpots, an all-around pleasant live casino experience and a little something extra.